/* Campañas de WhatsApp · Grupo PACC — hoja de estilos base.
   Azul corporativo #024596: es el color del logotipo oficial y de la web grupopacc.es
   (observado, no acreditado por un manual de identidad; ver docs/IDENTIDAD_VISUAL.md).
   Estilos planos: sin gradientes, sin métricas decorativas. */
:root{
  --brand:#024596;--brand-dark:#02367a;--brand-soft:#e9f0fa;--brand-line:#c9d8ee;
  --ink:#1c2433;--muted:#5d6780;--faint:#6f7890;--line:#e3e7ee;--bg:#f5f7fa;--white:#fff;
  --green:#1f6b4d;--green-bg:#e9f5ef;--amber:#8a5a12;--amber-bg:#fff4e0;--red:#a33b3b;--red-bg:#fbeeee;
  --demo:#4a2f73;--demo-bg:#efe7f8;--demo-line:#d9c9ea;
  --radius:14px;--radius-sm:10px;--shadow:0 8px 28px #10203010;
  --sidebar:250px;--font:-apple-system,BlinkMacSystemFont,"Segoe UI",Inter,Roboto,Arial,sans-serif;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font:15px/1.55 var(--font);color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer;border:0;background:none;padding:0}
button:disabled{cursor:not-allowed;opacity:.5}
a{color:var(--brand)}
h1,h2,h3,h4,p{margin:0}
h1{font-size:28px;letter-spacing:-.6px;line-height:1.2;font-weight:700}
h2{font-size:20px;letter-spacing:-.3px;line-height:1.3;font-weight:650}
h3{font-size:16px;line-height:1.4;font-weight:650}
[hidden]{display:none!important}
:focus-visible{outline:3px solid #1f5fb3;outline-offset:2px;border-radius:6px}
.muted{color:var(--muted)}.small{font-size:13px}.tiny{font-size:12px}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
svg.ico{width:20px;height:20px;stroke:currentColor;stroke-width:1.8;fill:none;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}

/* ---------- layout ---------- */
.shell{min-height:100vh}
.sidebar{position:fixed;inset:0 auto 0 0;width:var(--sidebar);background:var(--white);border-right:1px solid var(--line);padding:26px 20px 20px;display:flex;flex-direction:column;z-index:20}
/* Logotipo oficial de Grupo PACC (PNG de grupopacc.es, proporción 255×61 conservada). */
.brand{display:flex;align-items:center;padding:0 8px;text-decoration:none}
.brand img{display:block;width:170px;max-width:100%;height:auto}
.brand-caption{font-size:11px;letter-spacing:.6px;padding:10px 8px 0;color:var(--muted);text-transform:uppercase;font-weight:600}
.workspace{margin:24px 0 20px;padding:12px 14px;background:var(--bg);border:1px solid var(--line);border-radius:12px;display:flex;gap:12px;align-items:center}
.avatar{width:38px;height:38px;border-radius:12px;background:var(--brand-soft);color:var(--brand);font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.workspace strong{display:block;font-size:13px}.workspace small{font-size:11px;color:var(--muted)}
.nav{display:grid;gap:4px}
.nav a{display:flex;align-items:center;gap:12px;min-height:46px;padding:0 14px;border-radius:11px;color:var(--muted);font-weight:550;text-decoration:none;font-size:14px}
.nav a:hover{background:var(--bg)}
.nav a.active{background:var(--brand-soft);color:var(--brand);font-weight:650}
.nav .count{margin-left:auto;font-size:11px;background:var(--brand);color:#fff;border-radius:7px;min-width:20px;text-align:center;padding:2px 5px;line-height:1.3}
.sidebar-bottom{margin-top:auto;display:grid;gap:6px}
.sidebar-bottom a,.sidebar-bottom button{display:flex;align-items:center;gap:10px;color:var(--muted);font-size:13px;padding:10px 12px;border-radius:10px;text-decoration:none;text-align:left;width:100%}
.sidebar-bottom a:hover,.sidebar-bottom button:hover{background:var(--bg)}
.sidebar-bottom a.active{background:var(--brand-soft);color:var(--brand);font-weight:650}
.main{margin-left:var(--sidebar);padding:0 40px 48px;max-width:1500px}
.topbar{min-height:66px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid var(--line);margin-bottom:28px;flex-wrap:wrap;padding:10px 0}
.topbar-right{display:flex;align-items:center;gap:8px;margin-left:auto}
/* Solo en móvil: en escritorio Ajustes está en la barra lateral. Más específico que
   .icon-btn, que también fija display. */
.topbar .topbar-settings{display:none}
.crumb{font-size:13px;color:var(--muted)}.crumb strong{color:var(--ink);font-weight:600}
/* Etiqueta de MODALIDAD DE ENVÍO: dice si sale algo de verdad. */
.mode-banner{display:inline-flex;align-items:center;gap:8px;font-size:12px;font-weight:700;letter-spacing:.3px;padding:8px 14px;border-radius:30px;background:var(--amber-bg);color:var(--amber);border:1px solid #f1dcb3}
.mode-banner.real{background:var(--red-bg);color:var(--red);border-color:#efc4c4}
.mode-banner .dot{width:8px;height:8px;border-radius:50%;background:currentColor}
/* Banda de ENTORNO DE DATOS: dice con qué clientes se trabaja. Es otra cosa que la
   modalidad de envío y por eso vive en otro sitio y con otro color (plano, sin rayas). */
.env-banner{display:flex;align-items:center;justify-content:center;gap:9px;font-size:12px;font-weight:700;letter-spacing:.3px;padding:9px 14px;color:var(--demo);background:var(--demo-bg);border-bottom:1px solid var(--demo-line)}
.env-banner .ico{width:16px;height:16px}
.env-banner.real-data{color:#7a4d0b;background:#fff3df;border-bottom-color:#efd6a8}
.demo-chip{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;color:var(--demo);background:var(--demo-bg);border:1px solid var(--demo-line);padding:3px 8px;border-radius:6px}
/* Aviso de credenciales ilegibles (clave del servidor distinta): plano, rojo, visible en todas las pantallas. */
.key-banner{display:flex;align-items:center;justify-content:center;gap:9px;font-size:12px;font-weight:600;padding:9px 14px;color:var(--red);background:var(--red-bg);border-bottom:1px solid #efc4c4;text-align:center}
.key-banner .ico{width:16px;height:16px;flex-shrink:0}
.key-banner a{color:var(--red);font-weight:700}
/* El asistente apagado es un aviso, no un fallo: mismo formato de banda que el
   de las credenciales, en ámbar, para que se vea sin parecer una avería. */
.key-banner.assistant-off{color:var(--amber);background:var(--amber-bg);border-bottom-color:#f1dcb3}
.key-banner.assistant-off a{color:var(--amber)}
/* El registro de actividad: plegado, a todo el ancho y con su propio desplazamiento,
   para que una lista de sesenta filas no estire la página hasta el infinito. */
.audit-card[open]{padding-bottom:6px}
.audit-card .table-wrap{max-height:400px;overflow-y:auto;margin-top:14px}
.audit-card thead th{position:sticky;top:0;background:var(--white);z-index:1}

/* «¿Puedo enviar?»: la respuesta y, debajo, lo que falta con su enlace. */
.ready-card{margin-bottom:18px}
.ready-card details>summary{cursor:pointer;font-size:13px;font-weight:600;color:var(--blue,#1d4f91);margin-top:10px}
.hint{font-size:12px;color:var(--muted)}
.ready-steps{list-style:none;margin:14px 0 0;padding:0;display:flex;flex-direction:column;gap:2px}
.ready-step{display:flex;align-items:center;gap:12px;padding:10px 0;border-top:1px solid var(--line)}
.ready-step .ico{width:18px;height:18px;flex-shrink:0;color:var(--amber)}
.ready-step.done .ico{color:var(--green)}
.ready-step div{flex:1;min-width:0}
.ready-step strong{font-size:14px;font-weight:600}
.ready-step.done strong{font-weight:500;color:var(--muted)}
.ready-step p{margin:2px 0 0;font-size:13px;color:var(--muted);line-height:1.45}

/* Resumen de lo que hace el asistente, al lado de la conversación. */
.flow-summary{margin:0 0 16px;padding:0;list-style:none;counter-reset:paso}
.flow-summary li{counter-increment:paso;display:flex;gap:10px;align-items:baseline;padding:7px 0;border-bottom:1px solid var(--line);font-size:14px}
.flow-summary li::before{content:counter(paso);flex-shrink:0;width:22px;height:22px;border-radius:50%;background:var(--bg);color:var(--muted);font-size:12px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}
.flow-summary li:last-child{border-bottom:0}
.flow-summary small{display:block;color:var(--muted);font-size:12px}

/* La conversación de ejemplo: burbujas a los dos lados, como un WhatsApp. */
.phone-screen.phone-scroll{max-height:560px;overflow-y:auto;display:flex;flex-direction:column;gap:8px}
.phone-scroll .wa-bubble{max-width:85%;align-self:flex-start;white-space:normal}
.phone-scroll .wa-bubble.wa-in{align-self:flex-end;background:#d9fdd3}
.recovery-steps{margin:12px 0 14px;padding-left:22px;font-size:13px;line-height:1.5}
.recovery-steps li{margin:6px 0}
/* Explicaciones en lista dentro de una tarjeta (p. ej. números a los que responde el asistente). */
.plain-list{margin:10px 0 0;padding-left:20px;line-height:1.5}
.plain-list li{margin:5px 0}
.page-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-end;margin-bottom:24px;flex-wrap:wrap}
.page-head p{color:var(--muted);margin-top:8px;font-size:14px;max-width:600px}
.head-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.tabbar{display:none}

/* ---------- buttons, badges ---------- */
.btn{display:inline-flex;justify-content:center;align-items:center;gap:8px;border-radius:11px;min-height:44px;padding:10px 18px;font-size:14px;font-weight:600;white-space:nowrap;text-decoration:none;border:1px solid transparent;transition:background .15s,box-shadow .15s}
.btn .ico{width:18px;height:18px}
.btn.primary{background:var(--brand);color:#fff}
.btn.primary:hover:not(:disabled){background:var(--brand-dark)}
.btn.secondary{border-color:var(--brand-line);background:#fff;color:var(--brand)}
.btn.secondary:hover:not(:disabled){background:var(--brand-soft)}
.btn.ghost{color:var(--brand);padding-left:10px;padding-right:10px}
.btn.ghost:hover:not(:disabled){background:var(--brand-soft)}
.btn.danger{background:var(--red-bg);color:var(--red);border-color:#f0d0d0}
.btn.danger-solid{background:var(--red);color:#fff}
.btn.success{background:var(--green);color:#fff}
.btn.slim{min-height:36px;padding:6px 12px;font-size:13px;border-radius:9px}
.btn.big{min-height:52px;padding:12px 26px;font-size:16px;border-radius:13px}
.btn.block{width:100%}
.icon-btn{width:40px;height:40px;display:inline-flex;align-items:center;justify-content:center;border-radius:10px;border:1px solid var(--line);background:#fff;color:var(--muted)}
.icon-btn:hover{background:var(--bg)}
.badge{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:7px;font-size:12px;font-weight:600;white-space:nowrap;line-height:1.4}
.badge.green{background:var(--green-bg);color:var(--green)}.badge.amber{background:var(--amber-bg);color:var(--amber)}
.badge.red{background:var(--red-bg);color:var(--red)}.badge.blue{background:var(--brand-soft);color:var(--brand)}.badge.gray{background:#e9ecf2;color:#4f5a70}
.chips{display:flex;gap:6px;flex-wrap:wrap;background:#ecEEF4;padding:5px;border-radius:12px}
.chips button{padding:8px 13px;border-radius:9px;font-size:13px;color:var(--muted);font-weight:600;display:inline-flex;gap:7px;align-items:center}
.chips button.active{background:#fff;color:var(--ink);box-shadow:0 1px 4px #10183014}
.chips button .n{font-size:11px;background:#dfe3ee;border-radius:6px;padding:1px 6px;color:#4f5a70}
.chips button.active .n{background:var(--brand-soft);color:var(--brand)}

/* Menú de acciones secundarias: lo poco usado no compite con la acción principal. */
.menu{position:relative;display:inline-block}
.menu>summary{list-style:none;display:inline-flex;align-items:center;gap:6px}
.menu>summary::-webkit-details-marker{display:none}
.menu>summary .ico{width:15px;height:15px;transform:rotate(90deg)}
.menu[open]>summary .ico{transform:rotate(-90deg)}
.menu-body{position:absolute;right:0;top:calc(100% + 6px);z-index:40;background:#fff;border:1px solid var(--line);
  border-radius:12px;box-shadow:0 14px 40px #16214c22;padding:6px;min-width:250px;max-width:min(340px,86vw);display:grid;gap:2px}
.menu-body .btn{width:100%;justify-content:flex-start;min-height:40px;border-radius:9px;background:none;border:0;font-weight:550;white-space:normal;text-align:left;padding:9px 11px;color:var(--ink)}
.menu-body .btn:hover:not(:disabled){background:var(--bg)}
.menu-body .btn.danger{color:var(--red);background:none}
.menu-body .btn.danger:hover:not(:disabled){background:var(--red-bg)}
.menu-body .sep{height:1px;background:var(--line);margin:5px 2px}
.hint-under{font-size:12px;color:var(--muted);line-height:1.5;margin-top:6px}

/* ---------- cards & panels ---------- */
.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px}
.card+.card{margin-top:16px}
.card-head{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:14px;flex-wrap:wrap}
.card-head h2{font-size:17px}
.grid{display:grid;gap:16px}
/* Dentro de una rejilla la separación la pone `gap`. Sin esto, la regla `.card+.card`
   empujaba 16 px hacia abajo a la segunda tarjeta de cada fila y quedaban desalineadas. */
.grid>.card+.card{margin-top:0}
.grid.two{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
.grid.three{grid-template-columns:repeat(3,minmax(0,1fr))}
.notice{display:flex;align-items:flex-start;gap:10px;padding:13px 16px;border-radius:12px;background:var(--brand-soft);color:#2b3a8f;font-size:13px;line-height:1.6;margin-bottom:18px}
.notice .ico{width:18px;height:18px;margin-top:2px}
.notice.amber{background:var(--amber-bg);color:var(--amber)}.notice.green{background:var(--green-bg);color:var(--green)}.notice.red{background:var(--red-bg);color:var(--red)}
.empty{padding:48px 24px;text-align:center;color:var(--muted)}
.empty .ico{width:36px;height:36px;color:#a9b2c8;margin-bottom:14px}
.empty h3{color:var(--ink);margin-bottom:8px}.empty p{font-size:14px;max-width:420px;margin:0 auto 18px}
.list{display:grid;gap:10px;grid-template-columns:minmax(0,1fr)}
.row{display:flex;align-items:center;gap:14px;min-width:0;padding:16px 18px;background:#fff;border:1px solid var(--line);border-radius:14px;text-align:left;width:100%;transition:border-color .15s}
.row:hover{border-color:var(--brand-line)}
.row .info{flex:1;min-width:0}
.row strong{font-size:15px;display:block}
.row p{font-size:13px;color:var(--muted);margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.row .chev{color:var(--faint)}
.kv{display:grid;grid-template-columns:auto minmax(0,1fr);gap:8px 18px;font-size:14px}
.kv dt{color:var(--muted)}.kv dd .badge{white-space:normal}.kv dd{margin:0;font-weight:500;min-width:0;overflow-wrap:anywhere}

/* ---------- home ---------- */
.tasks{display:grid;gap:12px;margin-bottom:26px;grid-template-columns:minmax(0,1fr)}
.task{display:flex;align-items:center;gap:16px;padding:20px 22px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);min-width:0}
.task .icon{width:46px;height:46px;border-radius:13px;display:flex;align-items:center;justify-content:center;background:var(--brand-soft);color:var(--brand);flex-shrink:0}
.task.amber .icon{background:var(--amber-bg);color:var(--amber)}.task.green .icon{background:var(--green-bg);color:var(--green)}.task.red .icon{background:var(--red-bg);color:var(--red)}
.task .info{flex:1;min-width:0}.task strong{font-size:17px;display:block;letter-spacing:-.2px}.task p{color:var(--muted);font-size:13px;margin-top:3px}
.task.all-clear{border-color:#cfe6da;background:#f4fbf7}
.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin:6px 0 30px}
.stat{padding:18px 20px;background:#fff;border:1px solid var(--line);border-radius:14px}
.stat span{font-size:13px;color:var(--muted)}.stat strong{display:block;font-size:30px;letter-spacing:-1px;margin-top:6px;font-weight:650}
.stat small{color:var(--muted);font-size:12px}
.calm{display:grid;gap:12px}.calm div{display:flex;gap:10px;align-items:flex-start;font-size:13px;color:var(--muted)}.calm .ico{color:var(--green);width:18px;height:18px;margin-top:2px}

/* ---------- campaigns ---------- */
.campaign-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px;display:flex;flex-direction:column;gap:14px}
.campaign-card .top{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}
.campaign-card h3{font-size:18px;letter-spacing:-.3px}
.campaign-card .sub{font-size:13px;color:var(--muted);margin-top:4px;display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.stats-line{display:flex;gap:22px;flex-wrap:wrap}
.stats-line div{font-size:12px;color:var(--muted)}.stats-line strong{display:block;font-size:20px;color:var(--ink);font-weight:650;letter-spacing:-.4px}
.progress{height:6px;background:#eceff6;border-radius:8px;overflow:hidden}.progress div{height:100%;background:var(--brand);border-radius:8px;transition:width .3s}
.card-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:4px}
.steps{display:flex;gap:10px;margin-bottom:24px}
.step{display:flex;gap:9px;align-items:center;font-size:13px;color:var(--muted);flex:1}
.step .num{width:28px;height:28px;border-radius:50%;background:#eef0f5;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;flex-shrink:0}
.step.active{color:var(--brand);font-weight:650}.step.active .num{background:var(--brand);color:#fff}
.step.done .num{background:var(--green-bg);color:var(--green)}
.step:after{content:"";height:1px;flex:1;background:var(--line);margin-left:6px}.step:last-child:after{display:none}
.select-list{border:1px solid var(--line);border-radius:12px;max-height:340px;overflow:auto;background:#fff}
.select-row{padding:12px 14px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;font-size:14px;cursor:pointer}
.select-row:last-child{border-bottom:0}.select-row:hover{background:#fafbfe}
.select-row input{width:18px;height:18px;accent-color:var(--brand);flex-shrink:0}
.select-row .select-info{flex:1;min-width:0}.select-row small{display:block;color:var(--muted);font-size:12px;margin-top:2px}
.editor-grid{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,.9fr);gap:28px;align-items:start}
.vars{display:flex;gap:6px;flex-wrap:wrap;margin:8px 0 4px}
.vars button{font:600 13px/1 var(--font);background:var(--brand-soft);color:var(--brand);padding:8px 12px;border-radius:8px}
.vars button:hover{background:#dbe6f6}
.phone-frame{background:#e7ebef;border:1px solid #d5dbe4;border-radius:26px;padding:10px;max-width:330px;margin:0 auto}
.phone-top{background:#075e54;color:#fff;padding:12px 14px;border-radius:18px 18px 0 0;display:flex;align-items:center;gap:10px;font-size:13px;font-weight:600}
.phone-top .avatar{width:32px;height:32px;background:#128c7e;color:#fff;font-size:11px;border-radius:50%}
.phone-top small{display:block;font-size:10px;font-weight:400;opacity:.85}
.phone-screen{background:#e5ddd5;padding:16px 12px;min-height:220px;border-radius:0 0 18px 18px}
.wa-bubble{background:#fff;padding:10px 12px;font-size:13px;line-height:1.6;border-radius:0 10px 10px 10px;white-space:pre-wrap;overflow-wrap:anywhere;box-shadow:0 1px 1px #0002;max-width:92%}
.wa-bubble.in{background:#dcf8c6;border-radius:10px 0 10px 10px;margin-left:auto}
.wa-bubble time{display:block;font-size:10px;color:#7a8794;text-align:right;margin-top:6px}
.preview-note{font-size:12px;color:var(--muted);text-align:center;margin-top:10px}
.review-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px;margin-bottom:18px}
.review-box{border:1px solid var(--line);border-radius:12px;padding:14px 16px}
.review-box span{font-size:12px;color:var(--muted);display:block}.review-box strong{font-size:22px;font-weight:650;letter-spacing:-.5px}
.excluded-list{display:grid;gap:8px}
.excluded-list div{font-size:13px;padding:10px 12px;background:var(--amber-bg);color:var(--amber);border-radius:9px}
.excluded-list div b{display:block;font-weight:650}
.recipient-table{width:100%;border-collapse:collapse;font-size:13px}
.recipient-table th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.4px;color:var(--muted);padding:10px 8px;border-bottom:1px solid var(--line)}
.recipient-table td{padding:11px 8px;border-bottom:1px solid #eff1f5;vertical-align:top}
.recipient-table .sub{display:block;font-size:12px;color:var(--muted);margin-top:2px}
.recipient-table .acts{text-align:right;white-space:nowrap}
.table-wrap{overflow-x:auto;max-width:100%}
details.disclosure{border:1px solid var(--line);border-radius:12px;padding:0 16px;margin-top:12px}
details.disclosure summary{cursor:pointer;padding:12px 0;font-weight:600;font-size:14px;list-style:none;display:flex;align-items:center;gap:8px}
details.disclosure summary::-webkit-details-marker{display:none}
details.disclosure[open] summary{border-bottom:1px solid var(--line)}
details.disclosure .body{padding:12px 0 14px}

/* ---------- contacts ---------- */
.summary-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:20px}
.summary-strip button{padding:16px 18px;background:#fff;border:1px solid var(--line);border-radius:14px;text-align:left}
.summary-strip button.active{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-soft)}
.summary-strip span{font-size:13px;color:var(--muted);display:block}.summary-strip strong{font-size:26px;letter-spacing:-.8px;font-weight:650}
.summary-strip .amber strong{color:var(--amber)}.summary-strip .green strong{color:var(--green)}.summary-strip .red strong{color:var(--red)}
.toolbar{display:flex;gap:12px;align-items:center;justify-content:space-between;margin-bottom:16px;flex-wrap:wrap}
.search{position:relative;flex:1;max-width:360px;min-width:220px}
.search .ico{position:absolute;left:13px;top:12px;width:18px;height:18px;color:var(--muted)}
.search input{width:100%;padding:11px 12px 11px 42px;border-radius:11px;border:1px solid var(--line);font-size:14px;background:#fff;min-height:44px}
.issue{display:flex;gap:12px;align-items:flex-start;padding:14px 16px;background:var(--amber-bg);border-radius:12px;margin-bottom:10px}
.issue .ico{color:var(--amber);width:20px;height:20px;margin-top:2px}
.issue.info{background:#f2f4f9}.issue.info .ico{color:var(--muted)}
.issue strong{display:block;font-size:14px;color:var(--ink)}.issue p{font-size:13px;color:var(--muted);margin-top:3px}
.issue .actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
.phone-option{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;border:1px solid var(--line);border-radius:10px;margin-bottom:8px;font-size:14px}
.phone-option.selected{border-color:var(--brand);background:var(--brand-soft)}
.phone-option small{color:var(--muted);display:block;font-size:12px}
.dropzone{padding:34px 20px;text-align:center;border:1.5px dashed var(--brand-line);background:#f8fafe;border-radius:14px;cursor:pointer}
.dropzone:hover,.dropzone.over{background:var(--brand-soft);border-color:var(--brand)}
.dropzone .ico{color:var(--brand);width:34px;height:34px;margin-bottom:12px}
.dropzone h3{margin-bottom:6px}.dropzone p{font-size:13px;color:var(--muted);margin-bottom:16px}
.file-chosen{font-size:13px;padding:12px 14px;background:var(--green-bg);color:var(--green);border-radius:10px;margin-top:12px;display:flex;gap:8px;align-items:center}
.import-total{font-size:15px;color:var(--muted);margin:4px 0 14px}
.import-total strong{font-size:30px;color:var(--ink);letter-spacing:-1px;font-weight:650;margin-right:6px}
.import-list{list-style:none;margin:0 0 14px;padding:0;display:grid;gap:8px}
.import-list li{font-size:14px;color:var(--muted);padding:11px 14px;border:1px solid var(--line);border-radius:11px}
.import-list li strong{color:var(--ink);font-size:17px;font-weight:650;margin-right:6px}
.import-list li.ok{background:var(--green-bg);border-color:#cfe6da;color:var(--green)}
.import-list li.ok strong{color:var(--green)}
.import-guide{font-size:14px;color:var(--ink);margin-bottom:14px}
.next-step{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--green);font-weight:600}
.next-step .ico{width:17px;height:17px}
.chips-label{font-size:12px;color:var(--muted);align-self:center;padding:0 6px 0 4px;font-weight:600;white-space:nowrap;flex-shrink:0}
.menu-item{display:block;text-align:left}
.menu-item strong{display:block;font-size:14px;font-weight:650}
.menu-item small{display:block;font-size:12px;color:var(--muted);font-weight:400;line-height:1.45;margin-top:2px;white-space:normal}
.menu-body .btn.danger .menu-item small{color:#b07272}

.scope-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:2px 10px;margin-bottom:6px}
.scope-check{margin:4px 0;font-size:13px;text-transform:capitalize}
@media (max-width:860px){.scope-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* ---------- inbox ---------- */
.inbox{display:grid;grid-template-columns:330px minmax(0,1fr);border:1px solid var(--line);border-radius:var(--radius);background:#fff;min-height:620px;overflow:hidden}
.inbox-list{border-right:1px solid var(--line);background:#fbfcfe;display:flex;flex-direction:column;min-height:0}
.inbox-scroll{overflow:auto;flex:1}
.conv-row{padding:16px 18px;width:100%;text-align:left;border-bottom:1px solid var(--line);border-left:3px solid transparent;display:block}
.conv-row.active{background:var(--brand-soft);border-left-color:var(--brand)}
.conv-row .top{display:flex;justify-content:space-between;gap:8px;align-items:center}
.conv-row strong{font-size:14px}.conv-row p{font-size:13px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:5px}
.conv-row .unread{background:var(--brand);color:#fff;font-size:11px;border-radius:7px;padding:2px 7px;font-weight:700}
.conv-row time{font-size:11px;color:var(--faint)}
.chat{display:flex;flex-direction:column;min-width:0;min-height:0}
.chat-head{padding:16px 22px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}
.chat-head strong{font-size:15px;display:block}.chat-head small{color:var(--muted);font-size:12px}
.chat-actions{display:flex;gap:8px;flex-wrap:wrap;padding:12px 22px;border-bottom:1px solid var(--line);background:#fafbfd}
.messages{padding:22px;display:flex;flex-direction:column;gap:12px;flex:1;overflow:auto;background:#eef1f5;min-height:320px;max-height:520px}
.bubble{padding:11px 14px;font-size:14px;line-height:1.6;border-radius:12px;white-space:pre-wrap;max-width:78%;background:#fff;align-self:flex-start;box-shadow:0 1px 1px #0001;overflow-wrap:anywhere}
.bubble.out{background:#dcf8c6;align-self:flex-end}
.bubble.ai{border:1px dashed #7c8bd8;background:#f3f5ff}
.bubble small{display:block;font-size:11px;color:#6d7a89;text-align:right;margin-top:6px}
.composer{display:flex;gap:10px;padding:14px 22px;border-top:1px solid var(--line);align-items:flex-end}
.composer textarea{flex:1;min-height:48px;max-height:140px;border:1px solid var(--line);border-radius:11px;padding:12px;font-size:14px;resize:vertical}
.chat-empty{display:flex;align-items:center;justify-content:center;flex:1;color:var(--muted);padding:40px;text-align:center}
.back-btn{display:none}
.handoff{font:13px/1.7 ui-monospace,SFMono-Regular,Menlo,monospace;white-space:pre-wrap;background:var(--bg);padding:16px;border-radius:11px;border:1px solid var(--line)}

/* Pasos del asistente: además del dibujo, dicho con palabras. */
.step-count{font-size:12px;font-weight:700;letter-spacing:.6px;text-transform:uppercase;color:var(--brand);margin-bottom:10px}
.wizard-q{font-size:19px;letter-spacing:-.3px;margin-bottom:6px}
.wizard-lead{font-size:15px;color:var(--ink);margin-bottom:14px}
.wizard-lead strong{font-weight:650}
details.disclosure.why{margin:0 0 16px}
.vars-label{font-size:12px;color:var(--muted);margin-top:12px;font-weight:600}
.review-note{font-size:13px;color:var(--muted);margin:-4px 0 18px}
.review-heading{margin:20px 0 12px}
.review-box.sim{border-color:#cfe6da;background:var(--green-bg)}
.review-box.sim strong,.review-box.sim span{color:var(--green)}
.review-box.real{border-color:#efc4c4;background:var(--red-bg)}
.review-box.real strong,.review-box.real span{color:var(--red)}
.confirm-check{margin:0;font-size:13px;max-width:380px;line-height:1.45}
/* En el paso 2 y en la revisión, primero se ve el mensaje y después el editor. */
.editor-grid.preview-first{grid-template-columns:minmax(0,.85fr) minmax(0,1.15fr)}
.conv-meta{margin-top:7px;display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.conv-meta time{font-size:11px;color:var(--faint);margin-right:2px}
.manual-note{display:flex;gap:8px;align-items:center;font-size:13px;color:var(--brand);background:var(--brand-soft);
  padding:10px 22px;border-bottom:1px solid var(--line)}
.manual-note .ico{width:17px;height:17px}
.chat-actions+.hint-under{margin:0;padding:8px 22px 10px;border-bottom:1px solid var(--line);background:#fafbfd}

/* ---------- forms ---------- */
.field{margin-bottom:16px;min-width:0}
.field label{display:block;font-size:13px;font-weight:600;margin-bottom:6px}
.field input,.field select,.field textarea{width:100%;border:1px solid #cfd6e3;border-radius:10px;padding:11px 13px;background:#fff;font-size:14px;min-height:44px;max-width:100%}
.field input[readonly]{background:var(--bg);color:var(--muted)}
.field input[type=file]{padding:9px 12px}
.field textarea{min-height:150px;resize:vertical;line-height:1.6}
.field .hint{font-size:12px;color:var(--muted);margin-top:6px;line-height:1.5}
.field .error{font-size:12px;color:var(--red);margin-top:6px}
.field-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px}
.field-row.three{grid-template-columns:repeat(3,minmax(0,1fr))}
.check{display:flex;gap:10px;align-items:flex-start;font-size:14px;cursor:pointer;margin:14px 0}
.check input{margin-top:3px;width:18px;height:18px;accent-color:var(--brand);flex-shrink:0}
.inline-error{background:var(--red-bg);color:var(--red);font-size:13px;border-radius:10px;padding:12px 14px;margin-bottom:14px}

/* ---------- modal & toast ---------- */
.overlay{position:fixed;inset:0;background:#111a3a80;z-index:60;display:flex;align-items:center;justify-content:center;padding:24px}
.modal{background:#fff;border-radius:18px;width:680px;max-width:100%;min-width:0;overflow:hidden;max-height:92vh;display:flex;flex-direction:column;box-shadow:0 30px 100px #131d4b40;animation:appear .18s ease}
.modal.wide{width:980px}.modal.narrow{width:480px}
.modal-head{padding:22px 26px 18px;border-bottom:1px solid var(--line);display:flex;align-items:flex-start;justify-content:space-between;gap:12px}
.modal-head h2{font-size:20px}.modal-head p{font-size:13px;color:var(--muted);margin-top:5px}
.modal-body{padding:24px 26px;overflow:auto;min-width:0;overflow-wrap:anywhere}
.modal-foot{padding:16px 26px;border-top:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:12px;background:#fcfcfe;border-radius:0 0 18px 18px;flex-wrap:wrap}
.modal-foot .right{display:flex;gap:10px;margin-left:auto;flex-wrap:wrap}
#toast{position:fixed;bottom:28px;left:calc(50% + var(--sidebar)/2);transform:translateX(-50%);padding:13px 20px;background:var(--brand-dark);color:#fff;font-size:14px;border-radius:12px;box-shadow:0 10px 30px #16214c33;z-index:100;max-width:85vw;opacity:0;pointer-events:none;transition:opacity .2s}
#toast.show{opacity:1}#toast.error{background:#8a3b3b}
.loading{padding:80px;text-align:center;color:var(--muted)}
@keyframes appear{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}

/* ---------- login ---------- */
.login-page{min-height:100vh;display:grid;place-items:center;padding:24px;background:var(--bg)}
.login-card{width:420px;max-width:100%;background:#fff;border:1px solid var(--line);border-radius:18px;padding:34px;box-shadow:var(--shadow)}
.login-card .brand{justify-content:center;margin-bottom:6px;padding:0}
.login-card .brand img{width:190px}
.login-card h1{font-size:22px;text-align:center;margin:18px 0 6px}
.login-card p.lead{text-align:center;color:var(--muted);font-size:14px;margin-bottom:22px}
.login-mode{text-align:center;margin-top:18px}

/* ---------- responsive ---------- */
@media (max-width:1180px){
  :root{--sidebar:220px}
  .sidebar{padding:22px 14px 16px}
  .brand img{width:150px}
  .main{padding:0 26px 40px}
  .inbox{grid-template-columns:280px minmax(0,1fr)}
  .grid.three{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
  .summary-strip{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:860px){
  :root{--sidebar:0px}
  .sidebar{display:none}
  .main{margin:0;padding:0 18px 92px}
  .topbar{min-height:56px;margin-bottom:18px}
  .topbar .crumb{display:none}
  .topbar-right{width:100%;margin-left:0}
  .topbar .topbar-settings{display:inline-flex;flex-shrink:0}
  .topbar .topbar-settings.active{background:var(--brand-soft);color:var(--brand);border-color:var(--brand-line)}
  .mode-banner{font-size:11px;padding:7px 11px;flex:1;justify-content:center;min-width:0}
  /* Cinco pestañas: las secciones de trabajo. Ajustes va arriba, junto a la etiqueta de envío. */
  .tabbar{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));position:fixed;left:0;right:0;bottom:0;background:#fff;border-top:1px solid var(--line);z-index:30;padding:6px 4px calc(6px + env(safe-area-inset-bottom))}
  .tabbar a{display:flex;flex-direction:column;align-items:center;gap:3px;font-size:11px;color:var(--muted);text-decoration:none;padding:7px 2px 6px;border-radius:10px;font-weight:600;position:relative;min-height:52px;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .tabbar a span{max-width:100%;overflow:hidden;text-overflow:ellipsis}
  .tabbar a.active{color:var(--brand)}
  .tabbar a .ico{width:22px;height:22px}
  .tabbar .count{position:absolute;top:2px;right:calc(50% - 22px);background:var(--brand);color:#fff;font-size:10px;border-radius:7px;padding:1px 5px}
  h1{font-size:25px}
  .page-head{margin-bottom:18px}
  .grid.two,.grid.three,.review-grid,.editor-grid,.field-row,.import-result{grid-template-columns:minmax(0,1fr)}
  .editor-grid{gap:18px}
  .campaign-card{padding:18px}
  .inbox{grid-template-columns:1fr;min-height:0}
  .inbox.show-chat .inbox-list{display:none}
  .inbox:not(.show-chat) .chat{display:none}
  .inbox-list{border-right:0}
  .back-btn{display:inline-flex}
  .messages{max-height:none;min-height:260px}
  .chat-head,.chat-actions,.composer{padding:12px 14px}
  .chat-actions .btn{font-size:12px;padding:6px 10px}
  .menu-body{right:auto;left:0;max-width:min(320px,90vw)}
  .overlay{padding:0;align-items:flex-end}
  .modal{border-radius:18px 18px 0 0;max-height:96vh;width:100%}
  .modal-head{padding:18px 18px 14px}.modal-body{padding:18px}.modal-foot{padding:12px 18px;border-radius:0}
  .modal-foot .btn{flex:1}
  #toast{left:50%;bottom:86px}
  .steps{gap:6px}.step{font-size:12px;flex:0 0 auto}.step.active{flex:1}.step:not(.active) span+*{display:none}.step .num{width:26px;height:26px}.step:not(.active){font-size:0}.step:not(.active) .num{font-size:12px}.step:after{display:none}
  .stats-line{gap:16px}
  .toolbar{display:block}.search{max-width:none;min-width:0;width:100%;margin-bottom:10px}
  .chips{overflow-x:auto;flex-wrap:nowrap;min-width:0;max-width:100%;-webkit-overflow-scrolling:touch}
  .chips button{white-space:nowrap;flex-shrink:0}
  .summary-strip{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
  .summary-strip button{padding:12px 14px}.summary-strip strong{font-size:22px}
  .task{padding:16px;flex-wrap:wrap}.task strong{font-size:15px}
  .kv{grid-template-columns:minmax(0,1fr);gap:2px 0}.kv dt{margin-top:8px}
  .head-actions{width:100%}.head-actions .btn{flex:1}
  /* Una tabla de tres columnas no se comprime en 390 px: se convierte en tarjetas,
     cada una con su etiqueta delante. Nada de scroll horizontal. */
  .recipient-table.cards,.recipient-table.cards tbody,.recipient-table.cards tr,.recipient-table.cards td{display:block;width:100%}
  .recipient-table.cards thead{display:none}
  .recipient-table.cards tr{border:1px solid var(--line);border-radius:12px;padding:12px 14px;margin-bottom:10px;background:#fff}
  .recipient-table.cards td{border:0;padding:3px 0}
  .recipient-table.cards td[data-th]:before{content:attr(data-th);display:block;font-size:11px;text-transform:uppercase;
    letter-spacing:.4px;color:var(--muted);margin-bottom:3px}
  .recipient-table.cards td.acts{text-align:left;white-space:normal;margin-top:8px}
  .recipient-table.cards .menu{width:100%}
  .recipient-table.cards .menu>summary{width:100%;justify-content:center}
  .table-wrap{overflow-x:visible}
  .editor-grid.preview-first{grid-template-columns:minmax(0,1fr)}
  .step-count{font-size:11px}
  .wizard-q{font-size:17px}
  .manual-note{padding:10px 14px}
  .chat-actions+.hint-under{padding:8px 14px 10px}
  .import-list li{font-size:13px}
  .modal-foot .next-step{width:100%;justify-content:center;margin-bottom:8px}
  .modal-foot .menu{width:100%}.modal-foot .menu>summary{width:100%;justify-content:center}
  .confirm-check{max-width:none;margin-bottom:6px}
}
@media (max-width:420px){
  .main{padding:0 14px 92px}
  .card{padding:16px}
  .bubble{max-width:90%}
  .btn{font-size:13px;padding:10px 14px}
  .tabbar a{font-size:10px}
}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}